It's no definitive masterpiece but it's damn close.

an ambitious but ultimately ineffective debut endeavor.

I didn’t really have many expectations going into the movie (good or bad), but I actually really enjoyed it. I really liked the characters and the banter between them.

Let me be very fair here, this is not the best movie in my opinion. But, this movie is fun, it has purpose and is very enjoyable to watch.

I fly fairly regularly for leisure but I have to thank SWA for allowing the dirty laundry of the airline business to be revealed. Now when I fly I'm much more able to relax and work with the customer service representatives and I think I'm treated more fairly as a result. I don't agree with every course of action the 'cast' took on problems and challenges, but I do have a much better understanding of the consequences. I've gained insight in what to pack (and more important, what not to), and resolved to avoid alcohol before and during any flight. Great show and I hope they produce more episodes as I would like to find out what some of my favorite 'cast members' are up to. It would also be nice to see what has transpired since Southwest revamped their "no pets" policy.

If Southwest believes for a moment that people would want to flock to their airline as a result of this show, then I believe that they're screwy!The employees are sometimes so callous, so cold and occasionally so unprofessional that I am continuously aghast at their behaviour. They all need to take classes in empathy and human psychology. Naturally, one does not view the non-incidents, but if I were to fly their airline, which is not likely, I would make DAMN sure that I wouldn't lose a bag, or drink a drink, or go to the bathroom.On the other hand, I am constantly astounded at how stupid some passengers are. And how they ALWAYS blame the airline for THEIR stupidity.Listen, BUM, if you're out having a smoke, or drinking at the bar or taking a nap, and you miss the announcement for boarding, or you drink too much and aren't allowed to fly, don't be a moron and blame the gate agent. Remember that YOU'RE the moron. Take credit for your stupidity, and catch the next flight! AIRLINE is like a train wreck: horrifying and impossible to look away.

This is very similar to the UK tv show "Airport", and is actually made by the same production company and film crews. The main difference is that Airline concentrates on a single airline (that being Southwest), while Airport was about Heathrow Airport itself.Airline is at various times: fascinating, boring, hilarious, etc. The vast majority of the time, it is well worth watching, if only for the seeming endless ignorance of so many of today's air passengers. People claiming racism because security won't let them bring more than one person to a gate to meet a friend on arrival, people loudly protesting when desk agents want to inspect a competition firearm, people getting completely belligerent drunk and then complaining when they're thrown off the plane. You really come to sympathize with the poor airline employees who deal with a seemingly endless stream of abuse and stupidity from all kinds of people.Plenty of nice moments as well, and a great deal of light-hearted humor.Caution: this show is ADDICTIVE!

I must admit I HATE having to travel when it comes to flying. 99% of that hatred comes from having to deal with crowds, close connections, sitting at gates, sitting on runways, losing baggage, weather delays, crying babies, etc., etc., etc...but, this new special on A&E has really opened my eyes to the kind of crap people who work at the airline have to put up with.Now, maybe it's just Southwest Airlines, or maybe it's just the fact that they knew that they were being filmed, but, it seems that the staff really cares and goes out of their way to be accommodating.***Possible SpoilerWhether it be helping clean up a bathroom accident for a man with Alzheimer's, to getting clean clothes for a man who reeks, to having to deal with people who are going to sue over a lost bag that's worth tons of money, only to have it reappear as a duffle bag that you'd carry to the gym--I think I'd quit on the spot, but, somehow they carry on. My only complaint is that it isn't the normal hour long series that A&E normally runs, but two back to back half hour installments are OK.